Privacy Policy

1. Acceptance of Terms

By accessing and using EZ Quest, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

EZ Quest is a platform that connects service seekers with verified service providers. We facilitate bookings, payments, and communication between parties but are not directly responsible for the services provided.

3. User Responsibilities

• Provide accurate and complete information when creating your account
• Maintain the confidentiality of your account credentials
• Use the platform in accordance with applicable laws and regulations
• Respect other users and maintain professional conduct
• Report any suspicious or inappropriate behavior

4. Service Provider Terms

• Must be licensed and insured as required by local regulations
• Provide services in a professional and timely manner
• Maintain accurate availability and pricing information
• Complete background verification process
• Comply with platform quality standards

5. Payment Terms

All payments are processed securely through our platform. Service providers agree to a 10% platform fee. Refunds are handled according to our refund policy and may vary based on the specific service and circumstances.

6. Limitation of Liability

EZ Quest acts as an intermediary platform. We are not liable for the quality, safety, or legality of services provided by third-party service providers. Users engage with service providers at their own risk.

7. Termination

We reserve the right to terminate or suspend accounts that violate these terms or engage in fraudulent, abusive, or illegal activities. Users may also terminate their accounts at any time.

Information We Collect

How We Use Your Information

• Provide and improve our services
• Match you with relevant service providers
• Process payments and bookings
• Send important updates and notifications
• Ensure platform security and safety
• Comply with legal requirements
• Personalize your experience
• Conduct analytics and research

Data Protection & Security

Your Rights

Data Sharing

We do not sell your personal information to third parties. We may share data with:

• Service providers necessary for platform operation
• Law enforcement when legally required
• Business partners with your explicit consent
• Analytics providers (anonymized data only)

Cookies & Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can manage cookie preferences in your browser settings.